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Retail & Hospitality

Hospitality | Expertise | LOM Architecture - LOM Hospitality | Expertise | LOM Architecture - LOM

From hotels to social hubs, we create environments that feel memorable, intuitive and welcoming. Tailored to the brand and the guest experience, these are spaces where people want to be.

Uplifting experiences

Guests remember how a place makes them feel. We design environments that are as welcoming as they are ‘wow’. A lobby that sets the tone, a restaurant that encourages connection or a private space for rest and retreat: hospitality design should leave an impeccable lasting impression.

We focus on light, materiality and spatial quality to create environments that lift the everyday into something memorable, and we create design guidelines and standards that help our clients deliver projects worldwide.

Hospitality | Expertise | LOM Architects - LOM Hospitality | Expertise | LOM Architects - LOM

Operational clarity

Behind the guest experience is a need for efficiency. Always distinctive, always operationally efficient, our spaces reflect brand identity and values while supporting staff and service.

Layouts balance front and back of house, allowing service to be smooth, discreet and flexible. From acoustics and lighting to furniture and wayfinding, every decision is tested against both ambience and practicality.

Hospitality | Expertise | LOM Architects - LOM Hospitality | Expertise | LOM Architects - LOM

Future-focused hospitality

The hospitality sector is evolving rapidly, with growing expectations around sustainability, wellness and adaptability. We integrate biophilic design, sustainable materials and energy-conscious systems from the outset. Spaces are designed to adapt with changing needs.

Hospitality | Expertise | LOM Architects - LOM Hospitality | Expertise | LOM Architects - LOM

Related Projects

Explore selected examples of our work in this field.

Key Contacts

Our team is here to answer your questions and guide you further.

Simon Bird | Team Members | LOM Architects - LOM

Simon Bird

Maliha Haque | Team Members | LOM Architects - LOM

Maliha Haque

Jenny Yip | Team Members | LOM Architects - LOM

Jenny Yip

Simon Bird

Director
BA (Hons) BArch MA (Arch) ADPP RIBA
Simon is a Director at LOM with 20 years experience delivering innovative workplace, education, residential, and hospitality projects. He also leads the practice’s sustainability and wellbeing agendas and contributes to industry thought leadership.

Maliha Haque

Associate
BA (Hons) PgDipArch RIBA
Maliha Haque is an Associate at LOM architecture and design with over a decade of experience delivering workplace and hospitality projects in the UK and internationally. She is also active as a mentor, lecturer, and member of the NLA Expert Panel for Work.

Jenny Yip

Senior Interior Designer
BA (Hons) Product Design, Diploma in Interior Design, Diploma in Professional Practice
Jenny is a Senior Interior Designer with over a decade of international experience in the workplace, retail, and residential sectors. Since joining LOM in 2020 she has led key UK and international projects, including Apex Coworking in London and the HSBC Centre of Excellence in Al-Ain.

Key Services

Strategy & Experience Design

Interior Design

Design Guides

Technical Design