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The workspace refresh across the remaining 9 floors adopted a re-use first approach to up-cycle and re-think furniture and interiors, with a strong focus on flexible functionality, social space, and creating communities. Ceilings, storage, desks, and chairs were repurposed to create a completely new working environment. Recycled desktops, mobile furniture and moveable walls are used to create adaptable ‘Flexi Zones’ for teamwork, collaboration and events.

A fully equipped conference centre has been created within the old ground level dealer floor, making better use of deep plan space. A new public entrance enabled an agile and self-contained events facility for the bank and third-party users. NatWest wanted to introduce high quality visitor spaces, with a client meeting suite with experiences supported by dedicated teams to cater for fine dining, and in-person and hybrid collaboration. LOM introduced a series of spaces dressed with artwork and artefacts taken from the bank’s collections.

Crisp black gallery meeting rooms in a stepped form have been built in the existing reception atrium, alongside a new bridge structure that spans between cores over the reception.

Across the building, flexible and engaging interior environments are tuned to users’ daily needs, activities, and comfort. This includes playful graphics, wayfinding, and glass manifestations. LOM developed a theme of ‘dawn, day and dusk’ and a colour palette ranging from deep to light and natural shades, to fresh to earth tones. Each zone, such as workplace areas, communal spaces, scrums, meeting rooms and pods – are defined by one of these themes, plus the ‘Green Zone’ which covers the conservatory, weather garden and garden café.